Frequently Asked Questions in Palo Alto AYSO

Registration and WebYouthSoccer
• When is registration held? And where?
• What do I need to do to complete the online registration?
• What if I don't have Internet access?
• What if I don't have an account?
• What are the costs?
• Are scholarships available
• Can I pay electronically?
• Can I choose the practice field?
• Can request a particular coach? To play with a friend?
• Can I request a particular team or teammate because of carpooling concerns?
• Play up/play down policy
• How can I provide information about my exceptional situation?
• I missed walk-in registration. Can I still register?
• How do I withdraw if I won't be able to play?
• Can I get a refund?
• I can't remember my username/password.
• My account is "locked".
• I get some kind of system error trying to log in.
• It is complaining about "cookie problems".

Team Assignments

• How are teams formed?
• When do I find out my team?
• What if I want to switch?
• Waiting lists

Practices

• When will I find out about my practices?
• How often do teams practice? How long?
• Why is my practice field so crowded?
• Why is no goalkeeper for U6, 7, 8?

Fields

• Where is my practice / game field?
• What fields do the 7 year olds (or other age) play on?
• How do you put up nets?
• What if there is a field problem?
• I forgot the lockbox combination.
• How do you mark lines for a field?

Volunteering

• Is it required?
• What jobs are available?
• How do I get volunteers to help with my task?

Coaches

• What is involved in being a coach? Assistant coach?
• I don't know anything about soccer. Can I still help coach?
• What training is provided for coaches?
• When are the coach clinics?
• The Coach section has more about coaching.

Referees

• Who are the referees?
• Why can't I yell at the referee?
• What training is provided for referees?
• What is  Safe Haven ?
• When are the referee clinics?
• Do I have to buy my own uniform?
• Can I referee my own child's games?
• When are the games?
• How are referees assigned to games in U6?
• How are referees assigned to games in U7, U8, and U9?
• How are referees assigned to games in U10?
• How are referees assigned to games in U12 and U14?
• How are referees assigned to games in U16 and U19?
• How do I volunteer for assignments?
• How do I find out what my assignments are?
• What if I have a problem at a game with a coach or a spectator?
• Do I really want to do this?
• Who will answer my other questions?
• The Referee section has many resources for referees.

Everything Else

• Do we play in the rain?
• How will I know if a practice / game is cancelled?
• How do I request a refund?
• Can players wear earrings? Casts? Tattoos?
• How can I resolve a problem?

I'm not finding my question here...
If you cannot find the information you need, send an email question to board membrs. We will try to answer your question or find somebody who can.