Refund Policy and Procedure
Refunds are issued automatically when registered players are dropped from a Program.
The amount of refund is in accordance with the following policy points:
- Once a player attends a practice or game no refund may be given.
- Any drop requested more than 10 days after the program start cannot be refunded.
- If a player is dropped by parent request, a $25 administration fee may be deducted from the refund.
- The reason for the drop request will be reviewed
Request a Drop
If you wish to withdraw a player from the program email your Division Commissioner. Be sure to give a reason.
Your Division Commissioner's email address is in the pattern of firstname.lastname@example.org, meaning u7 girls. Simply change the address to suit your division and gender. Note that gender is the letter c for division with Co-ed, such as u4 and u5.
Your refund will be sent as a check, by mail, within four weeks of the drop. You can check that your player's drop has been initiated by logging in and checking their registration status.