FAQ - Frequently Asked Questions about Volunteering
How do I login to volunteer or see my children's team?
Use your same account that you used when you registered your kids to play, and use the appropriate season widget on the page http://login.ayso26.org. If you can't get logged in send an email to email@example.com.
How do I login to eAYSO to register as a volunteer?
Go to, How to Volunteer. If you forgot your login or password use the links on the that page to recover the information. If you can't get logged in send an email to firstname.lastname@example.org.
How do I officially register as a volunteer? Are there detailed instructions for eAYSO?
The detailed instructions can be found at How to Volunteer.
How do I find my AYSO ID, for eAYSO and training?
Login using the correct season widget on the login page, and click the menu item, Parent / Personal Info. At the top of that page is your AYSO ID, if you have one. If your AYSO ID does not show, it means either you are not registered in eAYSO, or your eAYSO and our local system accounts are not connected. If you are sure you have an eAYSO ID but it does not show, send an email to the email@example.com If you need to register in eAYSO follow the instructions for a New Volunteer on this page.
How do I check what positions I volunteered for?
Login using the correct season widget on the login page. Then look at the menu on the left. Open the Parent menu item on the left and click on Manage Jobs. This will show your tasks.
How do I see what volunteer positions are open? How do I choose a volunteer position?
You login using the correct seasonal widget on the login page and open the Parent menu item on the left, and the Volunteer sub-menu item. This will present a list of open positions. Check the box of the position you would like to volunteer for. Only make an indication for the positions or tasks that you intend to follow through. When you indicate a task position you are essentially reserving it for yourself, and it is taken off the list automatically. Click the Submit button to commit to the selected tasks.
I am getting a notice about de-listing. What is delisting?
To perform volunteer duties for Palo Alto AYSO you must be registered in our national system, and your registration must be up to date. If you indicated that you would like to volunteer for a position or task, but you have not registered or renewed your existing registration this year as a volunteer, then you will be de-listed from the position and the position will be returned to the pool of available positions. Additionally, you may not be completing the courses required for the volunteer position. Read the right hand side of this page for follow-up.
I have been de-listed. How do I get my task/position back?
You may get your task/position back if you first first register and then login to the correct seasonal widget on the login page, go to the Parent / Volunteer menu, find your position or task on the list and select it, and click the Submit button. This will again reserve your task for you, and since you have begun the process of registering, you will not be de-listed again. If the position is not showing in the list then someone else has already reserved it.
I am being told that I do not have sufficient certification for an appointment. How do I get it?
Certification is like a diploma for performing certain functions, and is required to ensure we can continue to offer a quality program and experience for the children. The certification may sometimes seem to be onerous, but we are all a team, we all want to ensure the best program, and we all invest the time to training and certification, as well as performing our volunteer duties. You can see your current certifications by logging in and clicking on Certifications under the Parent menu.
What is Safe Haven certification?
Every volunteer must be Safe Haven certified. This is a simple online seminar to ensure you know the child management policies of AYSO, understand the principles of Good Samaritan and Child Protection, and ensures that both AYSO and you are covered by our insurance policy. We commit to PAUSD and the City of Palo Alto to indemnify them with our insurance, and this requires our volunteers to be Safe Haven certified.